Craig Downs, founder Chief Executive Officer – Craig is the founder and CEO of Craig Downs’ Holdings, which includes OrderCatcher.  Along with OrderCatcher, Craig is the founding partner of the law firm of Downs Brill Whitehead.  The law firm has offices in Miami-Dade, Broward, and Palm Beach counties, and was ranked by the South Florida Business Journal in the top 100 largest law firm in those areas combined.  Craig has over 19 years of legal experience and for many years has enjoyed Martindale-Hubbell's highest AV rating which identifies a lawyer with very high to preeminent legal ability reflecting his integrity and overall professional excellence.  As the CEO of OrderCatcher, Craig has immersed himself in the study and business of Voice Recognition Technology as he would with any major case his firm would handle.  

Thomas Connelly, President and Chief Operating Officer – Tom brings 25 years experience in management consulting with Korn/Ferry International where he partnered with numerous global hospitality clients in food service, lodging, cruise lines and other hospitality related sectors. He opened the Miami office of the firm and also had responsibility for coordinating with the firms’ Latin American offices. Most recently Tom built his own internet based high-end travel and tourism company focused on the Asia Pacific region.

José Carlos Eiras - Chief Information Officer - José Carlos Eiras brings to OrderCatcher an extensive career track record of accomplishments as Chief Information Officer of major global firms. Most recently José was the CIO of DHL Express US, a unit of the world's leading logistics and transport company. Previously he held several key positions with General Motors Corporation including Services Information Officer (SIO) where he was responsible for worldwide IT infrastructure and services. He was also General Manager/CIO for Europe as well as Latin America. José's earlier career positions were with Phillip Morris, Kraft, and management consulting. José holds an MBA equivalent from Harvard. He is also author of newly published "The Practical CIO".

Shashi Kapur -Chief Technology Officer - Shashi brings 28 years of technical and executive management experience in developing Information Technology based companies. Most recently he was CIO of Ygomi and previsouly CIO/CTO or Wildcard Systems. Shashi has worked extensively in the Quick Service Restaurant (QSR) store operations space and has developed speech recognition and web based technologies to automate customer order processing. These technologies cater to high volume noisy drive through and cell phone environments. Most recently Shashi has developed a patent-pending technology to build an e-commerce payment technology company that has the potential of being a global game-changer.

Larry Rushing, Support and Deployment Manager – Larry has over twenty-five years experience in electronics manufacturing testing and international sales and marketing management with Hewlett-Packard and Agilent Technologies. He developed test software for electronic countermeasures systems for the Air Force, mobile radio tests for Motorola, and optical component tests for Texas Instruments. In the speech technology industry since 2002, his real-time computing experience was used to develop address grammar building blocks enabling speech applications to recognize spoken street addresses quickly and accurately.

Pranay Tigga, Senior Programmer Analyst – Pranay has over three years of experience in Analysis, Design, Development and Management of enterprise level Internet and N-tier architecture Web Applications, and has experience leading in the complete life cycle of application development, from user requirements, Analysis, Design, Development, Testing and Implementation, Deployment and Support. Pranay pursued a Master of Science in Computer Science at Columbia University where he studied under Internet pioneer Henning Schulzrinne and received a Bachelor of Engineering from the National Institute of Technology in Bhopal, India.

Julien Craan, Project Management and Director of Marketing – Julien is founder of Craan Designs Inc., an ten year old Web Software Development Company specializing in hi-tech design principles, including dynamic HTML design, FLASH, Perl , PHP, Java Script, Java programming in J2EE (Java Enterprise Edition), and Application Development. Additionally, the Company has assembled a team of partners and advisors to assist in accomplishing its goals.

Lead Intellectual Property Attorney: Roger Thompson – Roger is an associate with Cohen Pontani Lieberman and Pavane LLP, a law firm focused on intellectual property protection and litigation. Roger has nearly 30 years of  experience in litigation, patent prosecution and trademark matters with his patent prosecution experience including all of the electrical and mechanical arts including: computers (hardware and software), medical devices, medical diagnostic methods, semiconductor manufacturing, nuclear reactors, telecommunications, turbines (gas and steam), PBX switching, CCD cameras, toothbrushes, automotive parts, and many others.  He has also been accorded an “AV” rating by Martindale Hubbell”.

Lead Speech Processing Advisor: Dr. Judith A. Markowitz – Dr. Markowitz has over 20 years experience working in speech processing and speaker recognition. In 2003, Dr. Markowitz was named one of the top ten leaders in speech processing and in 2006 she was elevated to Senior Member status in the IEEE.

Lead Pattern Recognition Advisor: Dr. William Meisel – Dr. Meisel specializes in analyzing commercial developments that are enabled by advanced speech technology. He is publisher and editor of Speech Strategy News, and created and held the Telephony Voice User Interface Conference for a number of years. He currently holds five patents and has authored over 60 publications including the first textbook on computer pattern recognition, as well as numerous technical and marketing articles.

Lead Market Analyst: Nancy Jamison – Nancy is an independent market analyst with expertise in the areas of unified communications, speech technologies, and multi-channel contact centers. Her more than twenty years of industry experience include five years as a Director and Principal Analyst at Gartner Group/Dataquest in the Voice Systems North America program of Dataquest's Telecommunications group. Prior to Dataquest, Nancy spent 13 years at Siemens Business Communications (formerly ROLM Corporation), in marketing, product planning and competitive analysis, in the areas of PBX, call centers, voice messaging and interactive voice response.