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Veteran Business Consultant Thomas Connelly Appointed President/COO of Miami-based OrderCatcher, Inc

MIAMI, FL – July 28, 2009 -- Craig Downs, CEO of OrderCatcher Inc., of Miami, Florida, has appointed Thomas Connelly President and COO of the company.

Connelly’s career has included 25 years of management consulting and executive search experience with Korn/Ferry International and 9 years running his own high-end Internet-based tourism company Old Burma Tour & Trading Company, Ltd.
 
“We are very excited that Tom has agreed to join the OrderCatcher team,” said Downs. “He brings a unique and exceptional combination of global corporate experience in the hospitality industry as well as a proven track record as an innovative entrepreneur.”  
 
Connelly commented: “This is a wonderful opportunity for me to combine my background in hospitality, technology, business management and customer service. OrderCatcher’s sophisticated voice recognition technology allows customers to get in and out of the phone order placement process with a minimum of the delay and frustration that often accompanies this experience.”
 
OrderCatcher, Inc. develops and markets state-of-the-art voice recognition systems specifically designed for the food-to-go industry and is presently developing applications for other sectors
Including lodging.
 

OrderCatcher increases revenue and lowers costs by:

  • Decreasing staffing needs
  • Improving customer service by avoiding inconveniences such as placing customers on hold; 
  • Guaranteeing telephone response on the first ring; and 
  • Providing a mechanism for “suggestive selling” of additional menu items on every call.
 The technology is easy to deploy and even easier to manage. As a premises-based solution, OrderCatcher has proven to be stable and has executed thousands of orders successfully in a test roll-out at a Papa John’s located in Miami Florida. OrderCatcher’s revenues will consist of
software licensing, product servicing and software update fees
 
Connelly opened the Miami office of Korn/Ferry in 1995 and helped anchor the global hospitality practice which served major brand name clients in food service, lodging, cruise lines and related sectors.
 
In 2001, Connelly created his own high-end tourism and hospitality company Old Burma Tour & Trading Company Ltd., a state of the art internet based company offering unique custom tour products throughout south Asia.
 
CONTACT:       Seth Gordon at  305-322-3121  305-322-3121 or seth@gd-b.com


 
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